Contact
Questions, problems, ideas
What to include
- A problem: what you were doing, what you expected, what happened, and the device and browser (for example “iPhone, Safari”). A screenshot helps.
- Your subscription: the e-mail address you pay with. You can cancel at any time yourself: Account → Manage subscription opens Stripe's page. For a refund or a billing question, write to us.
- Your data: to know what Pinday keeps, to ask for a copy or for deletion, write to us; most of it is already in your own Google Drive, and the privacy policy says how to remove the rest.
- An idea or a mistake in the app: tell us, it really helps.
Before you write
- The help page explains every feature, the AI commands and the keyboard shortcuts.
- If something does not look right, reload the page twice (the first reload fetches the new version) before sending a report.